There are so many options for other hotels. ![]() This is a great example of decline after a purchase. We have a large employee event in March and a big customer event in August. A black coffee that you wait in line for in the morning costs nearly $8.00. The wine list went from reasonably good to reasonably bad - higher markups with less interesting / artisan wine. The quality of the food and the service of the restaurant has declined. I might as well stop at Panera if I want to eat out of a paper bag. You can no longer get room service from the restaurant - you get a to go box. We have hosted multiple company and customer events. I have stayed here 3 of every four weeks for the last six years including through the pandemic. ![]() This hotel continues to decline from being a first rate business hotel to no longer providing services of a strong business hotel.
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